Privacy Policy

1. Introduction

ZMS CONSULTANTS, LLC ("ZMS CONSULTANTS," "we," "us," or "our") is committed to protecting the privacy and security of the personal information we handle. This Privacy Policy explains how we collect, use, disclose, retain and safeguard information when you visit our website at www.zmsconsul.shop (the "Site"), communicate with us, or engage our professional services.

This Policy applies to all visitors, prospective clients, clients and other individuals who interact with our Site or our services. By accessing or using our Site, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described herein, please do not use our Site or provide us with your personal information.

We are a professional technology consulting firm operating in the Computer Systems Design and Related Services industry, headquartered at 1500 W 3rd Ave Ste 210, Columbus, OH 43212, United States.

2. Information We Collect

We collect information in several ways, including information you provide directly to us, information collected automatically when you use our Site, and information we receive from other sources where permitted by law.

Information You Provide Directly. When you use the contact form on our Site, request a consultation, send us an email, or otherwise communicate with us, we may collect your name, email address, phone number, company name, job title, the content of your message and any other information you choose to provide.

Information Collected Automatically. When you visit our Site, our servers and analytics tools may automatically collect certain technical information, including your IP address, browser type and version, operating system, device identifiers, pages visited, referring URLs, time and date of access, and similar usage data. This information helps us understand how visitors use our Site and improve its performance and security.

Information from Other Sources. In the course of providing services, we may receive information about you from our clients, business partners, publicly available databases and other legitimate sources, always in compliance with applicable law and professional confidentiality obligations.

3. How We Use Your Information

We use the information we collect for legitimate business purposes, including:

• Responding to your inquiries, requests and communications;
• Providing, managing and delivering our consulting services;
• Preparing proposals, estimates, statements of work and contracts;
• Maintaining and improving the functionality, security and user experience of our Site;
• Analyzing usage patterns to understand visitor interests and optimize content;
• Sending service-related communications and, with your consent, marketing materials;
• Complying with legal, regulatory, accounting and professional obligations;
• Protecting our rights, property and safety, and the rights, property and safety of our clients and the public.

We do not sell, rent or trade your personal information to third parties for their own marketing purposes. Any use of your information is proportionate to the purpose for which it was collected.

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), the United Kingdom or Switzerland, our processing of your personal data is based on the following legal grounds under the General Data Protection Regulation (GDPR) and applicable national laws:

• Consent (Article 6(1)(a)): Where you have given us explicit consent to process your data, such as subscribing to our communications. You may withdraw consent at any time.
• Contract (Article 6(1)(b)): Where processing is necessary for the performance of a contract with you or to take steps at your request prior to entering into a contract.
• Legal Obligation (Article 6(1)(c)): Where processing is necessary for compliance with a legal obligation to which we are subject, such as tax, accounting or regulatory requirements.
• Legitimate Interests (Article 6(1)(f)): Where processing is necessary for our legitimate interests or those of a third party, provided such interests are not overridden by your rights and interests. Our legitimate interests include operating and securing our Site, delivering professional services, and conducting ordinary business administration.

Where we rely on legitimate interests as a legal basis, we have conducted a balancing test to ensure that your fundamental rights and freedoms are not adversely affected.

5. Information Sharing and Disclosure

We do not disclose your personal information to third parties except in the limited circumstances described below:

• Service Providers: We may share information with trusted vendors and subcontractors who assist us in operating our Site, hosting data, providing communications tools, or delivering services. These parties are contractually obligated to protect your information and may use it only to perform services on our behalf.
• Professional Advisors: We may share information with our legal, accounting, insurance and other professional advisors where necessary to protect our interests or comply with obligations.
• Business Transfers: In the event of a merger, acquisition, reorganization, sale of assets or bankruptcy, your information may be transferred as part of the transaction, subject to confidentiality obligations and applicable law.
• Legal Requirements: We may disclose information when required by law, regulation, legal process or governmental request, or when we believe in good faith that such disclosure is necessary to protect our rights, the safety of any person, or to investigate fraud or unlawful activity.
• With Your Consent: We may share your information with third parties where you have given us explicit consent to do so.

We never authorize third parties to use your personal information for their own direct marketing purposes without your consent.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Specifically, we retain:

• Inquiry and contact form submissions for up to 24 months, unless a client relationship is established;
• Client and contract-related records for the duration of the engagement plus the period required by applicable tax, accounting and professional standards (typically 6-7 years after completion);
• Website usage logs for up to 24 months for security and analytics purposes;
• Marketing communications records until you unsubscribe or request deletion.

When personal information is no longer needed, we securely delete, de-identify or anonymize it in accordance with our data retention and disposal policies.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure or destruction. These measures include encryption in transit (TLS/HTTPS), access controls and least-privilege principles, secure storage practices, regular security reviews, and employee training on data protection.

While no method of transmission or storage is completely secure, we continually evaluate and enhance our safeguards to reflect industry best practices and emerging threats. You are responsible for maintaining the confidentiality of any credentials or account information you use in connection with our services, and we encourage you to use strong, unique passwords.

In the unlikely event of a data breach affecting your personal information, we will notify you and the relevant supervisory authorities in accordance with applicable law.

8. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

• Access: The right to request a copy of the personal information we hold about you.
• Rectification: The right to request correction of inaccurate or incomplete information.
• Erasure: The right to request deletion of your personal information under certain conditions.
• Restriction: The right to request that we limit how we process your information in certain circumstances.
• Portability: The right to receive your information in a structured, machine-readable format and to transmit it to another controller where technically feasible.
• Objection: The right to object to processing based on legitimate interests or for direct marketing purposes.
• Withdrawal of Consent: The right to withdraw consent at any time where processing is based on consent, without affecting the lawfulness of processing carried out before withdrawal.
• Lodging a Complaint: The right to lodge a complaint with a supervisory authority in your country of residence, place of work or where an alleged infringement occurred.

To exercise any of these rights, please contact us using the details provided in Section 14 of this Policy. We will respond to verified requests within the timeframes required by applicable law (typically 30 days).

9. Cookies and Tracking Technologies

Our Site may use cookies and similar technologies to enhance your browsing experience, remember your preferences and understand how our Site is used.

What are Cookies? Cookies are small text files stored on your device by your web browser. They allow websites to recognize your device and store information about your preferences or past actions.

Types of Cookies We Use:

• Essential Cookies: Required for the core functionality and security of the Site. These cannot be disabled.
• Functional Cookies: Remember choices you make to provide enhanced, personalized features.
• Analytics Cookies: Help us understand how visitors interact with the Site so we can improve its structure and content.
• Preference Cookies: Remember your settings such as language or display preferences.

Managing Cookies. You can control and/or delete cookies through your browser settings at any time. Most browsers allow you to block or delete cookies, but doing so may affect the functionality and availability of certain features of our Site. For more information about managing cookies, you can consult your browser's help documentation.

10. International Data Transfers

ZMS CONSULTANTS, LLC is headquartered in the United States. If you are located outside the United States, your personal information may be transferred to, and processed in, the United States and other jurisdictions where we or our service providers operate.

When we transfer personal data from the EEA, the United Kingdom or Switzerland to countries that have not been recognized as providing an adequate level of data protection, we implement appropriate safeguards, including standard contractual clauses approved by the European Commission, to ensure your data receives a level of protection equivalent to that required by applicable data protection laws.

By providing your personal information to us, you acknowledge that your information may be transferred to and processed in the United States and other locations, subject to the safeguards described in this Policy.

11. Third-Party Links

Our Site may contain links to third-party websites, plugins or services that are not operated by us. This Privacy Policy applies solely to information collected by our Site, and we are not responsible for the privacy practices or content of third-party websites.

We encourage you to review the privacy policies of any third-party website you visit before providing them with your personal information. The inclusion of a link on our Site does not imply endorsement of the linked site or its content by ZMS CONSULTANTS, LLC.

12. Children's Privacy

Our Site and services are directed to businesses and professional audiences and are not intended for children under the age of 16. We do not knowingly collect personal information from children.

If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us using the details in Section 14, and we will take steps to delete such information promptly. If we become aware that we have collected personal information from a child without verification of parental consent, we will remove that information from our records.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or other factors. When we make material changes, we will update the "Last Updated" date at the top of this Policy and, where appropriate, notify you by prominent notice on our Site or by other means.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our Site or services after any changes to this Policy constitutes your acceptance of the revised Policy.

14. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or our data practices, please contact us at:

ZMS CONSULTANTS, LLC
1500 W 3rd Ave Ste 210
Columbus, OH 43212
United States
Email: support@zmsconsul.shop
Phone: +1 346 788 4476

We aim to respond to all legitimate requests within 30 days. If your request is complex or you have made multiple requests, it may take us longer, and we will notify you of any such delay.